Last Updated: [18/08/2023]
The cancellation policy is designed to provide clarity regarding refunds and project cancellations.
Clients are entitled to request a refund within 5 hours of making a payment; however, refunds will not be issued beyond this time frame.
The refund process typically takes 5-7 Business Days for the credited amount to reflect in your bank account.
It's important to note that once a project has been initiated, cancellation is no longer feasible.
In the event of a project cancellation after initiation, the refund of the initial payment will not be granted.
Therefore, we kindly advise against requesting a refund once the project is underway.
We adhere to a strict policy where all sales are considered final.
If you intend to
cancel a project, we can accommodate such requests only within the first hour of project acceptance.